TL;DR: Grasshopper is the best virtual phone system for solopreneurs and very small teams that just want a professional business line on top of their existing phone. Its flat pricing (from $14/mo, unlimited users) and simplicity are the draw – but it is a virtual number service, not a full phone system, so growing teams that need real calling infrastructure will outgrow it. App Score: 7.0/10.
How we scored Grasshopper
Weighted against our business phone systems rubric. Sub-scores out of 10; weight in brackets.
Authority ratings: G2 3.9 · Capterra 4.3 (as of Aug 2026)
Scored from aggregated third-party ratings (G2, Capterra, Trustpilot) and verified pricing, independent of any sponsorship. Our methodology.
| Starting price | ~$14/mo (True Solo, flat) |
| Plans | True Solo $14 / Solo Plus $25 / Partner $46 / Small Business $89 (flat) |
| Best for | Solopreneurs & very small teams |
| Standout | Flat pricing + business line on your phone |
| Free trial | Yes |
| Notable | Unlimited users; texting + voicemail transcription |
Grasshopper is a virtual phone service that adds a professional business number – local, toll-free or vanity – on top of the phone you already own. Instead of per-user pricing, its plans are flat and cover unlimited users, which makes it a simple, affordable way for solopreneurs and very small teams to separate business calls from personal ones without a full phone system.
Key Features of Grasshopper
- Business number on your own phone: local, toll-free or vanity numbers that ring through to your existing device.
- Flat pricing, unlimited users: plans are priced by numbers and extensions, not per user, so teams can share at no extra per-seat cost.
- Business texting & voicemail transcription: send and receive SMS and read voicemails as text.
- Virtual receptionist & call forwarding: greet and route callers, and forward to any device.
- Desktop & mobile apps: manage business calls and texts from anywhere.
Who Grasshopper Is Best For
Grasshopper fits solopreneurs, freelancers and very small teams that want a professional business line without a full phone system or per-user fees. Teams that need real calling infrastructure, deep integrations or a contact centre should look at OpenPhone for a modern small-team system or RingCentral to scale.
Pros and Cons
Pros
- Flat, transparent pricing with unlimited users
- Simple: a business line on the phone you already own
- No long-term contracts
- Business texting and voicemail transcription included
Cons
- A virtual number service, not a true cloud phone system
- Limited features and integrations compared with modern competitors
- Extra phone numbers and extensions carry add-on fees
- Not built for scaling teams or call-centre workflows
Verdict
Grasshopper is the right pick for solopreneurs and very small teams that just want a professional business line on their own phone, with simple flat pricing. Teams that need more will outgrow it quickly. See where it ranks in our best business phone systems guide, or compare modern small-team options in our VoIP for small business roundup.
