Smartsupp Review

AI-Powered Live Chatbot Tool for Lead Generation

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Smartsupp Overview

Smartsupp is a versatile online tool designed to enhance your customer engagement experience. With its live chat functionality, Smartsupp enables businesses to connect with their website visitors in real-time, fostering immediate interactions and valuable conversations. The platform offers a unique blend of human and AI chatbot support, providing users with a holistic approach to customer service.

One of its key strengths lies in lead generation, as Smartsupp equips you with valuable visitor insights and behaviors. You can understand how users navigate your site, identify areas of interest, and initiate meaningful conversations, thus nurturing potential leads effectively. One drawback, however, is that the system may occasionally experience delays in delivering notifications.

Despite this, the tool offers valuable insights, enabling businesses to understand visitor behavior through video recordings and detailed statistics. Smartsupp’s robust features, including automatic messaging and chatbot integration, facilitate meaningful customer interactions, contributing to improved customer support and potential conversions.

So overall, Smartsupp’s live chat and AI chatbot capabilities make it a powerful tool for boosting customer interaction and lead generation on your website.

Smartsupp Pros and Cons

Pros Icon
  • User-friendly interface
  • Live chat accuracy
  • Visitor insights
  • Proactive automated messaging
  • Nurtures prospects in conversions
Cons Icon
  • Occasional notification delays
  • No comprehensive file sharing options

Smartsupp Pricing

Pricing Models:

✓ Free Tier
✓ Free Trial
✓ Freemium
✓ Subscription

Smartsupp Pricing Details

Smartsupp Features

  • AI Chatbot
  • Automated Support
  • Chatbot Performance Analytics
  • Customer Experience Optimisation
  • Customizable Chatbot
  • Ticket routing
  • Lead Nurturing
  • Chatbot Builder

Smartsupp Alternatives

View All Alternatives

Smartsupp Specifications


  • Android
  • iOS
  • Linux
  • Mac
  • SaaS
  • Windows

Customer Type

  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Solopreneurs


  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish

Smartsupp Support


Brno, Czechia

Live Support


Smartsupp FAQs

Smartsupp is a live chat and customer engagement tool that allows businesses to communicate with website visitors in real-time. It operates through a chat widget embedded on your website, enabling visitors to initiate conversations. Businesses can respond using live chat or AI chatbots.

Yes, Smartsupp is effective for lead generation. It proactively engages website visitors, capturing potential leads through chat interactions. You can initiate conversations with visitors and convert them into potential customers.

Yes, Smartsupp integrates AI chatbot capabilities. This feature allows for automated responses and assistance, ensuring that visitors receive help even when live agents are unavailable.

Absolutely. Smartsupp provides valuable insights through video recordings and detailed statistics. You can track visitor behavior, including pages visited, session durations, and more, helping you optimize your website and engagement strategies.

Yes, Smartsupp offers an intuitive and user-friendly interface. Setting it up on your website is straightforward, and it provides a hassle-free experience for both agents and visitors. Smartsupp’s simplicity ensures that you can start engaging with your website visitors quickly and effectively.

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