TL;DR: My AI Front Desk (now Frontdesk) is the best pick for budget-first small businesses that want a self-serve AI receptionist. It answers calls, texts and books from a free tier and $20/mo plan – unbeatable on price, though a recent rebrand and credit-based overages are worth watching. App Score: 7.4/10.

How we scored My AI Front Desk

Weighted against our AI receptionist rubric. Sub-scores out of 10; weight in brackets.

Call handling quality (25%)7.0
Features (booking, spam, CRM) (20%)7.5
Value (per call / minute) (20%)8.0
Ease of setup (15%)9.0
AI + human balance (10%)6.5
Support & trust (10%)5.0
Weighted total7.4/10

Our independent score, from our own weighted rubric and verified pricing, kept separate from any sponsorship. Our methodology.

Best for: Budget-first small businesses  ·  Entry price: Free (20 min); Basic $20/mo; Business $99/mo  ·  Standout: Cheapest self-serve pure-AI  ·  Free trial: 7-day trial (plus free plan)

Starting price Free (20 min); Basic $20/mo; Business $99/mo
Best for Budget-first small businesses
Type Cheapest self-serve pure-AI
Free trial 7-day trial (plus free plan)

My AI Front Desk, now branded Frontdesk, is a self-serve AI receptionist that answers calls, sends texts and books appointments 24/7. It is one of the cheapest ways to get an AI receptionist, with a free tier and a $20/month plan, and has expanded into a broader AI-workforce bundle covering voice, chat and SMS – best for price-sensitive small businesses happy to set it up themselves.

Key Features of My AI Front Desk

  • AI phone answering: handles calls 24/7 with custom greetings and FAQs.
  • Texting & scheduling: sends SMS and books appointments into your calendar.
  • Free and low-cost tiers: a free plan (20 minutes) and Basic at $20/month.
  • Integrations & automations: CRM, Zapier and workflow connections.
  • Self-serve setup: configure it yourself with a 7-day trial.

Who My AI Front Desk Is Best For

My AI Front Desk fits solopreneurs and small businesses that want the cheapest possible AI receptionist and are comfortable setting it up themselves. Businesses that want polished onboarding or human backup should look at Rosie or a hybrid like Smith.ai.

Pros and Cons

Pros

  • Free plan and a very cheap $20/mo tier
  • Self-serve; voice, texting and scheduling in one
  • Broad integrations and automations

Cons

  • Recent rebrand to Frontdesk may cause confusion
  • Credit-based overages ($0.25/min) add up
  • Less polished onboarding than premium rivals

Verdict

My AI Front Desk (Frontdesk) is the value champion for budget-first small businesses that want a cheap, self-serve AI receptionist. Compare it with the other AI-first picks in our best AI receptionist guide.

Frequently Asked Questions

How much does My AI Front Desk cost?

My AI Front Desk (Frontdesk) offers a free plan with 20 voice minutes, a Basic plan at $20/month ($16 annual) and a Business-in-a-Box plan at $99/month ($79 annual) with 200 voice minutes. Voice overage runs about $0.25 per minute.

Is My AI Front Desk free?

There is a free plan with 20 voice minutes per month, useful for testing. Beyond that, paid plans start at $20/month, and overage is billed per credit, so heavy use costs more.

Did My AI Front Desk change its name?

Yes. My AI Front Desk now operates under the brand name Frontdesk (AI Front Desk, Inc.). It is the same product, expanded into a broader AI-workforce bundle covering voice, chat and SMS.

Is My AI Front Desk good for small business?

Yes, especially on a budget. It is one of the cheapest AI receptionists, with a free tier and a $20/month plan, and is self-serve. The trade-offs are a credit-based overage model and less hand-holding than premium services.