Userlike Review

AI-Chatbot Platform for Customer Messaging

★★★★★
★★★★★
 ( ratings)
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Userlike Overview

Userlike is a customer messaging platform designed to foster seamless communication between businesses and their clientele. With a focus on enhancing user experiences, it offers a variety of features to streamline interactions.

One notable feature is its AI tool, which facilitates automated responses to frequently asked questions, ensuring prompt and efficient support. This empowers businesses to handle a high volume of inquiries with ease.

Additionally, Userlike allows integration with popular messaging apps, enabling customers to choose their preferred mode of communication. The platform’s proactive chat invitations feature encourages engagement, while its customizable design ensures it aligns with a brand’s aesthetic.

However, one limitation to consider is the absence of more extensive community-building features for broader user engagement. Nevertheless, Userlike remains a valuable tool for businesses seeking to enhance their customer support through AI-powered messaging capabilities.

Userlike Pros and Cons

Pros Icon
  • Real-time communication
  • Easy to adapt
  • Seamless integrations
  • Business oriented customization
  • KPIs and analytics
Cons Icon
  • Less community building features
  • Potential quality variations with inquiry handling

Userlike Pricing

Pricing Models:

✓ Free Tier
✓ Free Trial
✓ Freemium
✓ Subscription

Userlike Pricing Details

Userlike Features

Customer Support

  • AI Chatbot
  • Automated Support
  • Chatbot Performance Analytics
  • Customer Experience Optimisation
  • Customizable Chatbot
  • Knowledge Base
  • Personalized Responses
  • Shared Inbox
  • Video Call

Artificial Intelligence

  • AI Chat

NoCode

  • Chatbot Builder

Reporting & Analytics

  • Dashboards
  • Reporting

Marketing Automation

  • Whatsapp Marketing

Userlike Alternatives

View All Alternatives

Userlike Specifications

Platforms

  • SaaS

Customer Type

  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Solopreneurs

Language

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Userlike Support

Location

Cologne, Germany

Userlike FAQs

Userlike is a customer messaging platform that enables real-time communication between businesses and their customers through various messaging channels such as live chat, WhatsApp, Facebook Messenger, and more. It works by integrating with a company’s website and providing a central inbox for managing customer messages. Businesses can customize chat behavior, use AI chatbots for automation, and offer a personalized experience to their customers.

Userlike is suitable for businesses of all sizes. It offers flexible pricing plans, making it accessible to startups, SMEs, agencies, and large enterprises. The platform can adapt to the specific needs and goals of different companies.

Yes, Userlike supports integration with various third-party applications. You can seamlessly integrate it with tools like Pipedrive, WordPress, Slack, Helpscout, MailChimp, and more, allowing you to streamline your workflow and enhance your customer support.

Yes, Userlike provides an AI Automation Hub, which includes chatbots and AI knowledge bases. These AI-powered features help automate responses to common customer queries, improving efficiency in handling customer support inquiries.

Userlike is developed and hosted in Germany and prioritizes data privacy. It offers features such as automatic data deletion and a direct data protection link in the Website Messenger. This makes it GDPR-compliant and ensures that customer data is handled securely and in compliance with relevant regulations.