Voiceflow Review

AI Agent Design Collaboration Platform

★★★★★
★★★★★
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Voiceflow Overview

Voiceflow is an agent design platform designed to simplify the creation and deployment of AI agents. This makes it a valuable resource for both small teams and large enterprises. It offers a collaborative workspace that encourages teams to work together seamlessly and consolidate conversation flows, intents, and response content. The platform allows for high-fidelity prototyping in minutes and facilitate user testing and feedback collection.

Knowledge base integration enables training on custom datasets for more accurate and contextual responses. With the Dialog API, you can launch agents across various interfaces, including custom ones, and access live chat options. It supports automation for customer support and offers templates for quick project starts. Voiceflow doesn’t shy away from complexity and scales effectively that makes it a preferred choice for agent design across diverse industries.

Voiceflow Pros and Cons

Pros Icon
  • High-fidelity prototyping in minutes
  • Collaboration-friendly design environment
  • Integration with various conversational channels
  • Robust developer community support
Cons Icon
  • Limited analytics capabilities
  • Occasional loading and error issues

Voiceflow Pricing

Pricing Models:

✓ Free Tier
✓ Free Trial
✓ Freemium
✓ Subscription

Voiceflow Pricing Details

Voiceflow Features

App Builder Content

  • Document Generation

App Design

  • Drag and Drop
  • Responsive

Collaboration

  • Accessibility
  • Data Unification
  • Editing Collaboration
  • Permissions for Sharing

Customer Support

  • AI Chatbot
  • Automated Support
  • Automated Workflows
  • Chatbot Performance Analytics
  • Customizable Chatbot
  • Knowledge Base

NoCode

  • Chatbot Builder

Voiceflow Alternatives

View All Alternatives

Voiceflow Specifications

Platforms

  • SaaS

Customer Type

  • Large Enterprises
  • Medium Business
  • Small Business

Language

  • Arabic
  • Bulgarian
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Czech
  • Danish
  • English
  • Estonian
  • French
  • German
  • Gujarati
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Persian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
  • Vietnamese

Voiceflow Support

Location

Toronto, Canada

Voiceflow FAQs

Editors can edit projects, while Viewers can only view, test, and leave comments. Editors are billed, Viewers are free.

Yes, you can add new Editors to your team at any time.

Voiceflow supports Google Assistant, Amazon Alexa, and various other conversational channels.

Yes, Voiceflow offers built-in analytics to help you understand and improve chatbot performance.