Infichat Review

Tool for Making AI Bots for Customer Support

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Infichat Overview

TLDR: Infichat builds AI chatbots and live chat for your website. We gave Infichat an App Score of 8/10 because its integration options however, users reported frequent downtime in its service.

Infichat is an AI-powered chatbot builder designed to enhance AI customer service and AI customer support. With a user-friendly interface, it integrates seamlessly with various platforms to provide efficient and responsive customer interactions. Infichat offers features like ChatGPT integration, allowing businesses to train AI models to understand customer preferences, instant product discovery for a smoother shopping experience, and personalized product recommendations that boost customer engagement.

It excels in delivering seamless and efficient customer support with swift and accurate responses. Infichat is a valuable tool for enhancing AI-driven customer interactions. Additionally, Infichat enables instant product discovery through natural conversations with the AI, simplifying the shopping process. Infichat streamlines the shopping process, making product discovery effortless and engaging.

Infichat is a valuable addition for those seeking AI customer service and support solutions that prioritize enhancing the shopping journey for their customers. Customers benefit from efficient and friendly responses to their inquiries, leading to higher satisfaction levels. The tool’s easy integration process ensures that businesses can quickly adopt AI capabilities into their operations.

How to use Infichat-

– Sign up & connect Infichat.

– Train AI with your data.

– Design & customize your assistant.

– Build knowledge base for self-help.

– Launch & monitor chatbot performance.

– Live chat for complex issues, if needed.


Infichat Pros and Cons

Pros Icon
  • Responsive customer support
  • Enriches customer journey
  • Shopify integration
  • Higher engagement and conversions
  • Quick product discovery
Cons Icon
  • Might not cover all use cases
  • Occasional slowdown during high traffic

Infichat Pricing

Pricing Models:

✓ Freemium
✓ Subscription

Infichat Pricing Details

Infichat Features

  • AI Chatbot
  • Automated Support
  • Chatbot Performance Analytics
  • Chatbot Builder
  • Mobile User Support

Infichat Alternatives

View All Alternatives

Infichat Specifications


  • SaaS

Customer Type

  • Large Enterprises
  • Medium Business
  • Small Business
  • Solopreneurs


  • English

Infichat Support


Khulna, Bangladesh

Infichat FAQs

Infichat is an AI chatbot builder specifically tailored for Shopify store owners. It enhances customer engagement and support by training ChatGPT with store data, creating an intelligent shopping assistant. Customers can engage in natural conversations with the AI to discover products and receive personalized recommendations.

Yes, you can customize Infichat to harmonize AI responses with your brand’s voice and style. The tool offers flexibility in tailoring the AI’s interactions to align with your brand’s unique identity.

Not at all. Infichat’s user-friendly interface makes training the AI with your shop’s data a straightforward process, requiring no technical expertise. The tool is designed to simplify the training process.

Yes, Infichat seamlessly collaborates with other Shopify apps, enriching your store’s functionality. You can integrate it with your existing apps to enhance your store’s capabilities.

Absolutely! Infichat’s AI capabilities ensure seamless customer interactions, even during peak traffic periods. The tool is designed to efficiently handle high customer traffic, ensuring a smooth shopping experience during sales events.

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