InsideSales, previously known as XANT, offers the Playbooks Sales Platform, designed to enhance the productivity and effectiveness of sales teams. This tool provides features like automated campaign management, contact recommendations, and individual and team performance insights. It streamlines sales processes, helping reps focus on meaningful interactions with prospects and customers.
One drawback is that some users have reported issues with support and updates, citing a lack of transparency and unexpected downtime. Additionally, some find the tool-less suitable for Account Executives who require a more personalized approach to managing their pipelines.
